Ancestralize Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.ancestralize.com (the “Site”) or app.ancestralize.com (the “App”).

Personal Information We Collect

When you visit the Site or the App, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site or the App, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site or the App, and information about how you interact with the Site or the App. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site or the App, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you enter data through the Site or the App, we collect that information from you. That can include your name, contact information, and health-related information. We refer to this information as “User Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and User Information.

How Do We Use Your Personal Information?

We use the User Information that we collect generally to support the functionality of the Site and the App. Additionally, we may use this User Information to:

  • Communicate with you;

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site and App (for example, by generating analytics about how our customers browse and interact with the Site or App, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with cloud service providers to help us provide the services of the Site and the App, and with analytics providers to help us understand how our customers use the Site and the App. We will not share your data with other third parties.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Do Not Track

Please note that we do not alter our data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you, or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information may be transferred to and stored in our cloud environments outside of Europe.

Data Retention

When you enter data through the Site, we may maintain your User Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at privacy@ancestralize.com.